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Hi there ūüĎ謆

You need to register and authenticate your wallet and email address to access presales. Please see¬†this article¬†about ‘How you can add/update and register your email address for Ferrum’ and see¬†this article¬†for wallet verification details.

If you are still having any issues, please reach out to us, and one of our support agents will assist you. Here is the link to create a ticket.